My Moto G was detected as Camera but not as Multimedia device. MTP device will not connect using windows xp. I have been trying to download media files from my phone to my laptop using windows XP. No matter how well our systems may be working, there is a limit to how much backward compatibility we can expect from any manufacturer. I tried installing new drivers, deleting and reinstalling checking and unchecking the debugging feature and it still doesn’t. Message 6 of 9.

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Extended support from Microsoft for XP will end next year; consumer support ended in I cannot copy anything to it, but and get stuff from it. Tried the solution suggested by Sumb in this thread https: Hopefully one of these suggestions will help. Message 7 of 9.

Motorola V180 Free Driver Download

After driver usbb and plugging the device a window communicated that “MTP Error occurred” and the drived could not be installed. Message 5 of 9.

First make sure your computer has these softwares installed: Message motogola of 9. There’s a chance that the issue lies with XP, and not with the phone or its drivers.


If so, take that out of the equation. This phoen has been reported to Microsoft in a forum as existing across manufacturer’s products.

I can download pictures but when I switch to the MTP settings it finds new hardware but will not connect.

I get the feeling that they don’t have an answer. Had the same problem. Message 6 of 9.

MTP device will not connect using windows xp – Lenovo Community

If your computer windows XP OS is not genuine and if you need to install windows media player 11 without validation, follow the steps in this website-http: If you switch to MTP, if nothing shows up, what happens if you leave it in MTP mode, and disconnect the cable from the computer, then reconnect it?

I had the same problem and I found the solution below in another forum and it worked for me on my droid Turbo. Message 3 of 9.

MTP device will not connect using windows xp. Message 8 of 9. Trust me, this really works and very simple!!

I was told by Motorola support after 4 hours my laptop and operating system is not compatible? Register Sign In Help.

Still the same problem. Are you using a USB hub? Also, if you are not already, try using the cable provided with the Mini. At the end I found in a Samung forum, wehre the same problem was discussed, that the problem is a missing update: Drive is apparently my friend. By browsing this website, you consent to the use of jotorola.


I give up on that. I downloaded it http: I had previously gone to Motorola and downloaded and installed the latest device manager software, but I am not sure that was necessary. Everything works fine phome the phone is plugged into my daughters Windows 7 laptop. I winsows having a similar issue getting my new droid mini to connect to my pc windows XP SP 3 The Motorola device driver installed ok but the MTP device did not install and the found new hardware wizard comes up with an error when I connect the usb cable to the phone.