This page requires Javascript. See your browser’s documentation for specific instructions. Reply Helpful Thread reply – more options Link to this Post. Gently close the lid. However, my particular problem is that I am using the all-in-one-printer as a network scanner. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? See Programming the all-in-one Scan To button.

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Keith Hall Keith Hall.

HP Customer Support – Software and Driver Downloads

Open download list Setting up IP parameters Step 2. Drivers may be in development so please check back at a later date or visit the product homepage. Make sure the paserjet is connected to the printer via a USB cable and that the printer is powered llaserjet. Turn on the Laserjet and the attached computer. The HP Director recognizes the printer, but does not recognize the all-in-one scanner.

See your lqserjet documentation for specific instructions. Tim Pritlove Tim Pritlove. For Macintosh operating systems, set up this function from the Monitor Device tab. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.


See the HP Director online Help.

How to Use an HP Laserjet As a Scanner | It Still Works

Video of the Day. Select your operating system and version.

Make sure the USB cable is securely connected between the two machines. Adjust the media guides to hold the originals in place. Modify your browser’s settings to allow Javascript lasrrjet execute. For these printers, laderjet Windows Devices and Printers to obtain the print and basic scan drivers, and then use the steps in this document to scan with the following printers:.

The document is scanned to a file, which is then saved in the folder that you selected in step 3.

Gently close the lid. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. In the Paint window, click the drop-down arrow next to the laseriet iconand then select From scanner or camera. Or, view all available drivers for your product below. HP has scanned your product but currently has no suggestions for driver updates.


See your browser’s documentation for specific instructions. Laserjef and Diagnostic Data Collection.

Press Start Scan or. The Virtual Agent is currently unavailable. Javascript is disabled in this browser.

Choose ‘Refresh’ to update the list. Select your desired files and a list of links will be sent by email. This scaj applies to Microsoft Windows PC’s only. See Programming the all-in-one Scan To button.

Cannot get HP Laserjet scanner to wo… – Apple Community

Email list of drivers. When you are done making any changes you wish, click on the “Save Scan” button and choose a location on the computer’s hard drive to save the file. Any suggestions on where to complain to get things going?

OR Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the upper-left corner of the document at the lower-right corner of the glass.