This product has been exchanged for a new or refurbished product. Email list of drivers. First, I recommend you to Set your printer as the default printer and see if it resets it to online status. The Virtual Agent is currently unavailable. Many HP printers use this method to connect, depending on your computer and network environment.

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See your browser’s documentation for specific instructions. Please try again shortly. Europe, Middle East, Africa.

HP Photosmart C says offline – Microsoft Community

When prompted during the installation, select Wireless as the connection type. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Asia Pacific and Oceania. Use the control pbotosmart menu to type an IP address that is valid for use on your local area network.

Choose ‘Refresh’ to update the list. Please photosmaet to the product information page and verify the numbers provided or try again later. HP encountered an error while trying to scan your product. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


Many HP printers have a Wireless Setup Wizard on the printer control panel v4700 or wireless settings menus. The network name is the SSID.

See your browser’s documentation for specific instructions. Product sold without warranty: Is the printer connected to network?

HP recommends this network setup method if it displays. Phogosmart this solve your problem? Email list of drivers. Please try again shortly. Right-click the printer you want to use, and then click Set as default printer.

Check your firewall software: HP Download and Install Assistant. Gather the following items:. Check for other devices that emit radio and wireless signals: HP Download and Install Assistant makes it easy to download and install your software. Tell us about your experience with our site. How satisfied are you with this response?

HP Photosmart C4700 says offline

You can also configure the software to allow HP downloads and installations. What if the HP Installer recommends to send the wireless settings to my printer? Drivers may be in development so please check back at a later date or visit the product homepage. This could take up to 3 minutes, depending on your computer and connection speed. Asia Pacific and Oceania. Choose a different product series.


Cynthia57 Created on April 21, The list of all available drivers for your product is shown above. We were unable to find any drivers for your product.