The serial number provided does not match the previously selected product. If they do, then I would suggest deinstalling and removing your old Printer Drivers and then going online to HP Company and down loading new drivers. Please try again shortly. It can be had new on eBay at bargain prices and will allow you to recycle the cartridges from your DJ The switch probably got water in it when you cleaned the housing. So I know the ink cartridge is working.

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If your have cleaned the contacts and the cartridges test okay in another printer and you still get the error, consider a new printer. Javascript is disabled in this browser.

OR take it too the local HP repair, and have it fixed. Well, here’s the deal. It was working until now. Learn more about HP’s privacy policy. Finally, a multifunction inkjet printer with low-cost ink refills Finally, a multifunction inkjet printer with low-cost ink refills by Justin Yu.

Please use the product number and serial numbers of the new product to validate warranty status. Maybe Burt or Rudy or Denny may have some more suggestions. And the ink lamp started blinking.


I have tried cleaning the electrical contacts. Make sure that you have not installed an incorrect cartridge. Lets just face it.

HP DeskJet c Overview – CNET

I’m not sure how to even start troubleshooting this. I hope this helps. Dewkjet the rear access door and you should be able to remove the jam. With the print cartridge holder assembly in the approximate center position, simply unplug the power cord from the back or side of the printer.

Europe, Middle East, Africa. Warranty withdrawn refurbished product: I have tried the power-off procedure and removing cartridges, etc.

HP Deskjet c Printer series User Guides | HP® Customer Support

Whatever mechanism lifts the paper up, does not lift it high enough. Please try again shortly.

It printed from Word but when I went to print from Quicken all of the lights started flickering again. Q2- The button marked with X to the left of the ink light what does that do??

Please can you let me know if there is anything I can do to resolve this or is it simply that the cartridges are faulty. Now they both have the cartidge problem. Asia Pacific and Oceania. This product has been exchanged for a new or refurbished product. COM and download the latest drivers. The colors were perfect at the bottom.


Our school’s c printer won’t print. We have gone through troubleshooting, unstalled and reinstalled the printer cd rom, we have unplugged the machine, turned it on and off, cleared and deleted print commands, etc.

HP Deskjet 940c Printer series User Guides

Try this drskjet and tell us the results. You need to change the setting in printer properties. If i try to print a test page i have to hold the cancel and resume buttons down otherwise it stops printing and it doesn’t respond to any word documents i send to print.

And why does the win-xp driver print the black using the color-cartridge?